Update: You're Now Reading Part 2
What I've started here is a huge undertaking that grows as I continue to get feedback from the ActiveGrowth audience. The goal is to use the typical ActiveGrowth level of scrutiny you've come to expect in order to create a comprehensive roundup review of WordPress hosting services.
If you read "Part 1" (the original version of this review), I began by selecting hosting candidates, analyzed their claims and then created some initial comparison tables for you.
Now in "Part 2" (the current version), I'm releasing my results on the first 5 hosting companies I tested. They include:
More hosts will be tested and added to this review for you in the coming weeks and months, but in my testing completed so far, I conducted practical tests to measure performance and quality differences as objectively as possible. Keep reading to see how these 5 hosting services stacked up.
Getting To Know the WordPress Hosting Landscape
This post consolidates the core features and unique selling points of SIXTEEN different WordPress hosting companies into a single overview article.
While tests of certain hosting services are still in progress, what you'll find here is already a comprehensive guide to the current marketplace available for WordPress specialized hosting.
WordPress Hosting Essentials:
The following is a short hit list of important benefits you should hold any hosting service to for your own WordPress website:
- Outstanding Load Times During both Normal to High-Traffic Conditions
- Daily Backups with a Quick and Easy Restore Feature
- WordPress Only Hosting for Optimized Architecture and Deep Operational Expertise
- Powerful and Intuitive Control Panel Management
- Responsive and Knowledgable Support Teams
- Advanced Security through State-of-the-Art Hardware, Software and Monitoring Systems
For each host, I'll run through this rapid-fire checklist to help give you an idea of what each company claims to provide via their online marketing materials.
Affiliate Disclosure
You may be aware that over at Thrive Themes, Shane and the team are currently recommending WPX Hosting as the go-to solution.
This is a recommendation Shane made only after some very rigorous testing and he stands by it.
WPX Hosting is also featured in this roundup, but I won't be playing favorites. At ActiveGrowth, I have the capacity to do an in-depth roundup review unlike anything attempted before and I hope this review delivers!
And yes, ActiveGrowth is an affiliate for WPX Hosting, but as usual, we'll also be using affiliate links for all the other services – where affiliate programs are available. The deciding factor on hosting recommendations however, is the testing, not which affiliate programs pay out the most.
In case you're skeptical, consider this: if maximizing affiliate commissions was the goal, I'd just recommend BlueHost like everyone else...they pay really well. ;)
The Importance of First Impressions
Most people try to compare marketing claims and technical specs to decide on their next hosting provider. Although this is necessary, technicalities alone won't give you the complete pre-purchase picture.
In an attempt to cut through the typical sales and marketing fluff, I actually emailed each company to ask – as nothing more than a potential customer – what made their services unique.
After receiving their email responses (or lack there of), I came away with a better understanding of each company's business culture. I included excerpts from their answers to help show you their customer service mindsets.
After all, if you're going to trust your online business foundation to one of these companies, it's good to know who you're actually shaking hands with.
Now, a Note on Performance Testing
It’s important to preface the performance testing presented in this review by noting that available online testing tools are both complex and often vague about how they conduct their analyses.
Therefore, it makes more sense to evaluate hosts on their performance trends rather than any one, specific test result. Just keep this in mind when reviewing the data below.
For example, take any web page and run it through the 3 most popular load time testing sites (Pingdom, GTmetrix and WebPageTest) and you’ll get 3 different load time results. Run the same tests on different days and you can get significant differences in the data.
In fact, here’s what I found when doing this little experiment with the ActiveGrowth homepage on two back-to-back days:
SiteGround Hosting Support
SiteGround’s support team is available through live chat, ticket submissions and phone conversations. I was able to get all my issues resolved via their live chat option.
Wait times were usually less than a minute and the support technicians were helpful in resolving my issues quickly.
All in all, SiteGround gets good marks for their onboarding and basic technical support.
Money Back Guarantee
I feel it’s important to note that SiteGround’s promotional marketing prices are a bit deceptive.
They tout themselves as bargain provider, but only for your first invoice. After your initial promotion period ends, your second invoice will triple in cost!
Because I was using SiteGround as my cheap little guinea pig to set up the test site for this review, I didn’t manage to get my setup done fast enough to test out their 30 day money-back guarantee claim. And since I had only signed up for a single $3.95 month using their entry-level StartUp plan, my following invoice morphed into a full year’s payment at $9.95 per month.
When I did try to cancel my plan to see if I could at least get a prorated refund, the answer was a definite and unyielding no.
After complaining for several minutes, the technician did award my whining with a free upgrade to their GrowBig plan, but a prorated refund was out of the question.
Recommendation
If you’re just getting started building your first website and have little to no traffic, SiteGround seems to be the best of the budget options out there to keep your costs down. Their initial promo rates are pretty cheap for the performance and support you receive.
Just be careful. After the initial promotion period ends, you’ll be paying triple the price you originally signed up for. Also, simple services like a full backup restore will run you an additional $39.95!
Once your site starts building a decent amount of traffic though, bail on SiteGround for a Tier 1 hosting alternative.
WPX Hosting serves small to medium sized websites.
Like I mentioned above, WPX Hosting is the only managed WordPress Hosting company currently endorsed by Shane and ActiveGrowth’s sister site, Thrive Themes.
The TL;DR checklist of Shane's WPX Hosting review is summed up as follows:
- Load Times: Fast server response times, even under heavy visitor loads.
- Backup Schedule: Two full weeks of daily backups for all their hosting packages without any data retrieval fees.
- CMS: 100% WordPress.
- Control Panel Management: An easy to use WPX Hosting control panel that provides all the important functions of cPanel.
- Support: 24/7 chat and ticket support.
- Security: Daily malware scans, brute-force protection and Enterprise-level DDoS protection.
WPX Hosting Plan Quick Comparison:
UPDATE: Since Part 2 of this review was published, WPX Hosting released a new feature in October 2018 for all their WPX customers called "WPX Cloud CDN". The speed test results shown below do not reflect this amazing speed upgrade.
In Their Own Words
What makes us stand out the most is the amazing load times we provide and top-notch support.
Migration
Migrating to WPX Hosting was quick and easy. After providing WPX Hosting with the access details to my previous hosting account via a migration request ticket, they successfully migrated my site in under 3 hours.
WPX Hosting Setting Optimization
The only out-of-the-box hosting optimization provided by WPX Hosting is their free, Let’s Encrypt SSL certification. The certificate is one-click simple to setup.
WPX Hosting also makes it easy to create domain associated email addresses from their dashboard that will forward emails to the address of your choice (I sent them to my Gmail account). Also, I found the WPX Hosting email interface much easier to setup and work with as compared to the Cpanel email interfaces offered by hosts like SiteGround.
WebPageTest – Page Load Speed Testing Results
1. Data intensive, dynamic content, video sales page:
3. Small, static, lead-generation page using a background image:
LoadImpact – Concurrent User Load Testing Results
Site Backup
UPDATE: Just before I pressed publish on Part 2 of this hosting review, I received a customer email from WPX Hosting describing an awesome upgrade to their backup system.
WPX Hosting added a manual backup and restore feature to their hosting dashboard allowing you to backup and restore your website whenever you wish and without needing to contact support as described below.
WPX Hosting keeps the previous 14 days worth of daily backups for you on a separate server in case you need to recall a previous version of your website.
Although WPX Hosting doesn’t charge retrieval fees to grab a backup version of your site, the restore process can’t be done through the dashboard. You must submit a support ticket requesting the exact backup day you’d like retrieved and restored.
In the case of my test site, the successful request, retrieval and restore process was painless and only took the WPX support team 15 minutes to complete.
WPX Hosting Support
WPX Hosting has both ticket and chat support that work through their hosting dashboard.
The response times are super fast (usually less than 5 minutes for tickets and no wait times for chat) and the support staff were always helpful in resolving my issues.
Money Back Guarantee
WPX Hosting made good on their money back guarantee. On day 30 of their 30-day guarantee period, I submitted a ticket requesting cancellation of my plan and the refund went through in under 30 minutes.
Recommendation
There’s a reason Shane recommends WPX Hosting for WordPress websites and through my recent testing, I now have firsthand experience why.
Their support staff is fast and helpful, their performance is top tier (even faster with their October 2018 WPX Cloud CDN feature activated!), and you get more bang for your buck in terms of storage space and the number of websites you can host as compared to WP Engine and Pressidium’s entry level plans.
WPX Hosting is definitely still highly recommended by the ActiveGrowth team.
WP Engine serves the spectrum from small to large scale websites.
Their smaller plans offer shared server environments while larger enterprise plans provide dedicated racks to single clients.
WP Engine stands by its security with a no hack guarantee. Any hacked site will be restored at no additional cost to you.
Critical Feature Checklist:
- Load Times: "Four-to-six times faster" using EverCache, CDN and "front-end systems which can handle high levels of concurrent traffic."
- Backup Schedule: On-demand, pre-update and daily backups with one-click restore functionality.
- CMS: 100% WordPress.
- Control Panel Management: "The User Portal is unique to WP Engine and unlike other portals, such as cPanel, is developed specifically for WordPress applications."
- Support: 24/7 live chat and phone support staffed by WordPress experts.
- Security: Managed patching & updates, real-time threat detection, security audits, code reviews & free hacked site repair.
WP Engine Plan Quick Comparison:
In Their Own Words
At WP Engine we are a premium provider. Comparing us to general hosting providers (Like GoDaddy, HostGator, BlueHost, etc..) is like comparing apples to oranges. We are 100% specialized in WordPress so our platform is completely optimized for it. General hosting providers don't have this kind of specialization, so they are typically competing off server specs and hardware providers.
Migration
Migrating your site to WP Engine is quick and is easy to do by yourself.
You just install the WP Engine migration plugin to your current site and enter the correct links and urls provided by your WP Engine hosting portal.
It took around two hours from the time I purchased my WP Engine hosting plan to receive their invitation email to join the portal and access the info I needed to begin the plugin based migration.
Also, be ready for a few back-and-forth support team emails with WP Engine to verify your billing and website addresses. This happened to me, but after my information was confirmed, the migration went smoothly.
After plugging in the correct information into the migration plugin and clicking Migrate, the actual BlogVault automated migration took exactly 7 minutes to complete for my test site.
Host Setting Optimization
With the entry level WP Engine hosting plan, your performance optimization settings include a free Let’s Encrypt SSL certificate and an Object Caching setting on your WP Engine Portal Utilities page.
WP Engine also provides a self-test performance check to grade the performance of your site along with suggestions and tutorials on how to optimize your site if needed.
Request your free Let’s Encrypt SSL certificate with a single click from your WP Engine portal dashboard. In the case of my test site, I received email notification that the SSL certificate order had been completed in under a minute via email.
Back in the dashboard, one more click enabled and activated the SSL certificate on my test site.
Finally, under the “Utilities” section of the portal, you can enable the “Object Caching” setting with a single click.
For further speed optimization, WP Engine does not offer CDN services on their entry level “Personal” plan, but does allows you to pay an additional $19.95 per month (or upgrade your plan) to activate it on your site.
WP Engine also offers a staging site for all their plans that can be set up with a few clicks from within your WordPress dashboard.
Finally, when it comes to site optimization, it’s worth mentioning that WP Engine maintains a blacklist of plugins they will automatically remove from your site if installed. The types of plugins banned fall under 8 categories:
- Caching Plugins
- Backup Plugins
- Server & MySQL Thrashing Plugins
- Related Posts Plugins
- Broken Link Checker Plugins
- Duplicate Behavior Plugins
- Email Plugins
- Miscellaneous Plugins (like Hello Dolly and Sweet Captcha)
Because WP Engine does their own caching and daily backups of your site, you probably won’t need such plugins if you’re used to having them installed.
WebPageTest – Page Load Speed Testing Results
1. Data intensive, dynamic content, video sales page:
3. Small, static, lead-generation page using a background image:
LoadImpact – Concurrent User Load Testing Results
Site Backup
Backing up your site with WP Engine is incredibly easy.
Not only does WP Engine automatically backup your site each day, you can manually backup your site on command as well. With a smaller test site like mine, the backup took 6 seconds and successfully restoring the site to a previous state took less than a minute to complete.
WP Engine Support
My interactions with WP Engine were all done through email and chat. WP Engine support is available 24/7 and I found their chat and email response times fast, professional and always helpful to resolve each of my issues.
Phone support isn’t available for the entry level “Personal” plan, but chat and email support was perfectly fine for any of the minor road blocks I came up against. Chat support wait times were either negligible or just a few minutes long.
Money Back Guarantee
WP Engine offers a generous 60 day money-back guarantee that they honored without hassle. Cancel your service and after a few days, your money will find its way back into your bank account.
Recommendation
WP Engine is a solid, Tier 1 WordPress hosting service. They offer strong performance and support with an easy to navigate hosting dashboard. Also, it seems like their “Object Caching” settings seemed to give them a performance edge in the page load speed testing.
Since their entry level hosting plan is one of the more expensive options available, if you need to host more than one website, WPX Hosting might be the better deal for you.
That being said, your single site will be in good hands if you decide to pull the trigger on WP Engine.
If there's one thing that instantly stands out about Pressidium, it's their focus on treating customers like partners.
To illustrate this, one of the co-founders instantly responded to my simple inquiry for more information with a detailed and personal reply.
With a global network of small to large scale customers, Pressiduim appears to be delivering scalable high-performance through their cutting-edge server architecture.
Critical Feature Checklist:
- Load Times: Dynamic Load Balancing, SSD storage, Multilayer Adaptive Caching, GlobalDNS, CDNs and PHP optimization.
- Backup Schedule: On-demand, pre-update and daily backups with one-click restore functionality.
- CMS: 100% WordPress.
- Control Panel Management: The Customer Portal offers instant backups, a usage statistics dashboard, a help and ticketing panel, as well as PHP and Cache management.
- Support: 24/7 ticketing staffed by actual engineers instead of support agents.
- Security: Managed auto-updates, malware monitoring and removal, managed Web Application Firewall (WAF), and Bad-Bots Filtering.
Pressidium Plan Quick Comparison:
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In Their Own Words
Our architecture is entirely different to what is generally available on the market today. We don't offer either shared-hosting or VPS servers, as both these approaches are old-fashioned, based on conventional technology and are not used in mission critical environments. We are currently the only host to offer High-Availability across the board.
Your site is simultaneously hosted and served by multiple nodes, so that if any single node (server) would go down, no downtime is noticed and your site continues to operate the same as before.
Our expert support and DevOps team is staffed by actual engineers and not support agents so you're in for a totally different experience than with any of our competitors.
Migration
Migrating to Pressidium through their “Do-it-yourself” service was complex. I gave it the ol’ DIY try at first by following their dashboard instructions and downloading the Duplicator site cloning plugin they recommend.
However, the self-migration situation quickly got out of hand so I switched tactics and submitted a request for Pressidium’s support team to do the migration for me.
Pressidium then migrated the site for me without any issues, but it took around 20 hours to complete. Pressidium warns you that it can take anywhere from 24 to 48 hours for their technicians to migrate your site.
Pressidium Setting Optimization
Pressidium provides a very advanced and easy to navigate hosting dashboard. From the dashboard, you get an initial overview of the health of your site, your current monthly traffic, and whether or not you have any overage charges.
If you click on your hosted website and enter the advanced settings, you can perform a 1-click install of your free Let’s Encrypt SSL certificate as well as access your staging site.
You can also enable Pressidium’s CDN service for an extra $10 per month fee (or upgrade your plan), but it doesn’t come standard with their entry level Micro plan.
Most hosting services don’t offer staging sites as an entry level feature so Pressidium gets some bonus points in this regard. When you’re happy with any changes you make in your staging site, simply click “Push to Production” from the hosting dashboard to make them go live.
Quick access of your website’s wp-admin, MyPHPadmin and error logs are also conveniently available from the Pressidium hosting dashboard. You can easily toggle between PHP v7 and PHP v5.6 engines for both your Production and Staging site via the Pressidium dashboard.
WebPageTest – Page Load Speed Testing Results
1. Data intensive, dynamic content, video sales page:
3. Small, static, lead-generation page using a background image:
LoadImpact – Concurrent User Load Testing Results
Site Backup
Pressidium’s one-click restore backup system really lives up to its name. Not only does Pressidium take daily backups of your site, but they also make instantaneous backups and restores available at the push of a button.
To restore your site, you just select the state from your backup history you’d like to restore and click “Restore”. The restore runs quietly in the dashboard background and you’re notified by both email and dashboard notification when it’s complete.
For my test site, the backup and restore features only took two minutes total to complete.
Pressidium Support
My Pressidium support experience was fast and painless.
All issues were taken care of through Pressidium’s support ticket dashboard and my requests for help were usually responded to within 2 to 5 minutes.
The support staff was effective in solving my issues fast (usually anywhere from just a few minutes up to half an hour), however Pressidium’s managed migration took the longest to complete (around 20 hours).
Pressidium also has an easily accessible knowledge base from within their dashboard that was helpful in guiding my self-help attempts when needed.
Money Back Guarantee
Pressidium made good on their 60 day, money-back guarantee.
However, it’s important to note that they don’t offer any money-back guarantees for plans purchased on annual subscriptions!
Recommendation
There’s no doubt that Pressidium is a high-tech WordPress hosting service. Their hosting dashboard and staging site made Pressidium feel a tech-step above the other Tier 1 hosts. And when it came to the concurrent user load testing, Pressidium had the fastest and most steady performance.
However, I find myself asking – what’s the point in being able to handle high traffic volumes if you’re limited to just 10k visitors per month on the entry level plan? If you need to accommodate more traffic than that, you’ll have to pay overage fees or upgrade to a more expensive plan.
With that said, if you already have multiple established websites that need to perform under heavy traffic loads, I think one of Pressidium’s more advanced plans may be the right choice for you.
Pressable is a small to mid-sized WordPress hosting solution.
Their plans meter traffic for price category determination but offer unlimited storage capacity across the board.
Pressable provides several features standard across all 5 of their pricing plans including CDN access, staging sites and collaborator access.
Critical Feature Checklist:
- Load Times: Pressable offers WordPress optimized servers, CDN access, as well as batcache and memcache caching systems.
- Backup Schedule: Daily backups.
- CMS: 100% WordPress.
- Control Panel Management: The MyPressable Control Panel allows you to manage your domains, add or remove collaborators, initiate backups, access your databases, migrate sites and clone your websites.
- Support: Monday to Friday (8 AM - 6 PM CST) support tickets fielded by WordPress experts.
- Security: Automatic updates, intrusion detection systems and malware removal.
Pressable Plan Quick Comparison:
In Their Own Words
We have servers specifically configured for WordPress to improve your site performance, added optimizations that improve speed and stability, and also have premium CDN and caching set up on every site— along with unlimited storage and bandwidth for all of our customers!
Our support team is comprised of experts in the WordPress domain—they can help you with plugin and theme issues, and provide insights as to the best practices in the WordPress community. Our team will be glad to migrate your site over to Pressable, and we do this at no cost to our customers!
Migration
Migration to Pressable was very simple. As part of the signup process, you just enter the details necessary to setup your free migration and it’s underway.
The total time it took to migrate my test site was about 6 hours. Not lightning fast, but not too shabby either.
Pressable Setting Optimization
All Pressable plans come standard with a staging site (a.k.a. Development Mode) to help manage modifications to your site before pushing them live.
I really liked how Pressable migrated my site into the staging area first, allowing me to review it in Development Mode before I switched it over to “Production Mode” with a single click.
Once in Production mode, Pressable automatically enables server caching and their CDN to optimize the performance of your site.
Unfortunately, these optimization tools didn’t seem to help much as my testing showed Pressable well behind WPX Hosting, WP Engine Pressidium and even SiteGround in terms of performance.
WebPageTest – Page Load Speed Testing Results
1. Data intensive, dynamic content, video sales page:
3. Small, static, lead-generation page using a background image:
LoadImpact – Concurrent User Load Testing Results
Site Backup
Even though Pressable claims to offer daily backups of your website, it turns out that you must have an Amazon Web Services or Rackspace cloud storage account to do so.
That means additional costs for you on top of your monthly Pressable hosting fee just to make sure your website data is protected.
As most other hosting services manage your backup storage as a standard feature, it’s disappointing that Pressable burdens their customers with this added cost and complexity.
Pressable Support
Accessing Pressable’s help desk and online ticketing system first requires you to set up a separate username and password from your actual hosting account to get help. I was not impressed by this additional support hoop requiring me to manage two different Pressable usernames and passwords (luckily I use LastPass to make this complexity hassle free).
On top of that, I was once again unimpressed by Pressable’s support response times as they were usually in excess of 30 minutes.
Money Back Guarantee
Pressable offers a 14 day free trial service to get started. Although you must enter your credit card details to sign up, you won’t be charged until your trial period is over.
Recommendation
Because of their poor performance, sluggish support and lack of an in-house backup service, I don’t recommend Pressable.
With other similar priced hosting services on the market that exceed Pressable’s service and performance in every way, take a pass on Pressable.
Pagely is a senior WordPress hosting service that focuses solely on providing high-end plans to large companies across various industries.
Their distinguished client list includes such giants as Disney, Verizon and Facebook.
Pagely uses Virtual Private Server (VPS) technology across all of their plans. Unfortunately, their entry level VBurst-2 plan only provides up to 6 hours of VPS-1 speed and traffic capacities per day.
If you're not a major player in your industry already, Pagely probably isn't the small business solution you're looking for based on the entry plan overhead cost alone.
Critical Feature Checklist:
- Load Times: Uses proprietary NGINX/OpenResty Hyperproxies, the ReDis key-value database, and Amazon Web Services.
- Backup Schedule: Daily backups stored on Amazon s3 for easy restoration when needed.
- CMS: 100% WordPress.
- Control Panel Management: From Pagely's Site Details page, you can see your site Stats, Retrieve Backups, Enable/Modify the CDN, Purge Cache, and Create/Modify Aliases.
- Support: 24/7 Tickets, Mon-Fri (8 AM - 5 PM) Live Chat for VPS clients, and a Live Slack Channel for Enterprise Clients.
- Security: Managed updates and PressArmor security including rate limits, WAF, chroot user separation, and malware scanning.
Pagely Plan Quick Comparison:
In Their Own Words
Apart from unmatched performance and uptime, our unique characteristic would definitely be the ability to best scale to our customers' needs.
We actually pioneered the managed WP hosting space about seven years ago and have arguably the most mature platform and experienced team for managing and scaling high-traffic WP sites.
DreamHost's managed WordPress plan is called DreamPress and offers a low-cost hosting solution for a single website. DreamHost also provides VPS and Dedicated plans if your looking for more power without the WordPress specialization.
DreamPress touts unlimited bandwidth and 24/7 phone, chat and ticket support – which is surprising considering their bargain-bin price point.
Note that DreamPress doesn't offer a money-back guarantee, provides no help with your migration and tacks on an extra $9.95 monthly fee for each additional website you install.
Critical Feature Checklist:
- Load Times: DreamPress uses VPS servers, SSD storage, multiple layers of caching and a highly tuned version of PHP.
- Backup Schedule: DreamHost maintains two weeks worth of backups and provides a one-click account backup feature.
- CMS: DreamHost is not WordPress only. The DreamPress plan is only for WordPress sites, but multiple CMS install options are available on their Shared, VPS and Dedicated plans.
- Control Panel Management: The DreamPress Panel provides a dashboard to view general info about your site as well as access DreamPress add-ons.
- Support: 24/7 Phone, Chat and Ticket access to WordPress experts.
- Security: Automatic updates and WordPress specific firewalls to block brute-force attacks.
DreamHost Plan Quick Comparison:
In Their Own Words
Our Managed WordPress Hosting platform, DreamPress, is built and optimized specifically for WordPress. DreamPress is a web-hosting platform built on two VPSs (Virtual Private Servers), one web-hosting VPS and one MySQL VPS, in addition to having built-in Varnish caching which helps with site load times and performance.
DreamPress includes unlimited email hosting.
Kinsta is a medium to large scale WordPress hosting solution.
Across their 8 Business and Enterprise plans, customers have a wide range of storage and bandwidth options to fit their specific website needs.
Kinsta is geared towards established online businesses as their entry level plan starts at $100 per month for a single site with limited storage.
Their plan pricing escalates rapidly from there.
Critical Feature Checklist:
- Load Times: Kinsta is powered by Google Cloud which "provides significant speed boosts and automatic scalability."
- Backup Schedule: Automated daily backups with a one-click restore feature.
- CMS: 100% WordPress
- Control Panel Management: A custom built control panel including a site dashboard, a DNS editor and analytics access.
- Support: The Kinsta support team has experience in freelance and corporate work creating free and premium WordPress themes, plugins and have even contributed to the WordPress core code.
- Security: Google Cloud infrastructure protection, real-time monitoring, DDoS attack detection, hardware firewalls, and and malware scanning. Kinsta provides a free site fix guarantee if hacked.
Kinsta Business Plan Quick Comparison:
In Their Own Words
We use linux containers orchestrated via LXD on the fastest Google machines available. We are the only host to finish Top Tier in every load testing category we entered.
Synthesis is the WordPress specific hosting subsidiary of parent company Rainmaker Digital. Synthesis is also a sister company to the content marketing education site CopyBlogger.
Synthesis supports small to mid-size websites with monthly visitor limits separating their plans.
All Synthesis accounts have access to Rainmaker Digital's Scribe content marketing system. Scribe was the predecessor to CopyBlogger's new Rainmaker Platform – an all-in-one website builder, sales, content marketing, and membership site.
Critical Feature Checklist:
- Load Times: NGINX architecture and proprietary caching configurations.
- Backup Schedule: Daily backups with your own S3 Bucket on Amazon Web Services.
- CMS: 100% WordPress.
- Control Panel Management: The Synthesis Account Center provides full back-end access in place of cPanel. It also provides SFTP access, SSH access (if requested on Pro Plans and above), and full access to PHPMyAdmin.
- Support: 24/7 Helpdesk staffed by WordPress technical experts.
- Security: Secured configurations, server side-scanning every 6 hours, brute-force prevention, malware scans and free malware removal.
Synthesis Plan Quick Comparison:
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In Their Own Words
In general, we believe that our lightweight NGINX architecture and proprietary caching configurations give our customers the best WordPress performance possible.
Several hosting companies focus on hosting just WordPress sites. What separates us is that we don’t just give you specialized hosting, we also give you the tools to make the most of it. We do this by including a standard Scribe account for content and site optimization – an account that used to cost more per month than a basic Synthesis account!
WPOven is a managed WordPress hosting solution aimed at web agencies, developers and resellers.
Users can create "on the fly" sites using WPOven's Recipe Builder allowing them to mix themes and plugins for rapid website delivery for clients.
Under the 'Professional', 'Business' and 'Agency' plans, users have access to the WPOven Client Manager. It's a white-label Client & Project management platform that gives users the ability to manage, bill and invoice their WordPress website clients.
The client manager feature also allows customers to create and assign client websites to Virtual Private Servers as needed.
Critical Feature Checklist:
- Load Times: All plans receive a dedicated Virtual Private Server optimized for WordPress. Users can choose their desired server location from the U.S., Europe, Asia or Australia.
- Backup Schedule: Daily Amazon s3 backups with a one-click restore feature.
- CMS: 100% WordPress.
- Control Panel Management: The WPOven custom control panel is built and designed specifically for the needs of designers and developers who create WordPress sites.
- Support: Email support with WordPress experts.
- Security: WPOven employs best practices along with firewall and DDoS protection. Daily anti-virus and malware scanning with anti-hacking support.
WPOven Plan Quick Comparison:
In Their Own Words
What sets WPOven apart from the other hosting services is firstly Value for money. WPOven provides dedicated servers with the highest server resources for the price.
Another feature that sets WPOven apart from other Managed WordPress VPS hosting services is the Unlimited sites and Visitors. This means we do not set any limit to the number of sites you want to add on the server – neither do we count or limit the number of visitors on your sites.
Our custom dashboard also provides a host different tools which can help you manage your sites better. For example, one click site cloning, site staging and sync, database manager.
Flywheel offers a range of managed WP hosting services from single site options for individuals up to bulk install plans for agencies.
Flywheel's custom dashboard is built with web designers and developers in mind providing a way to manage client websites all in one place. Team and client collaboration is also streamlined through individual logins and passwords where access is easy to grant and revoke.
Flywheel also provides free demo sites across all of its plans as well as staging site access to all but its 'Tiny' plan.
With Flywheel's "Blueprints" feature, you can reuse your custom theme designs and plugin combinations to help you build future client websites faster.
Critical Feature Checklist:
- Load Times: WordPress optimized server-side caching that can handle large traffic spikes. MaxCDN services included on the upper tier plans and for an additional monthly cost of $10 on the 'Tiny' and 'Personal' plans.
- Backup Schedule: Nightly backups are stored for 30 days have a one-click restore feature.
- CMS: 100% WordPress.
- Control Panel Management: An all-in-one dashboard designed especially for web designers and developers.
- Support: WordPress experts available by phone and email from 9 AM to 7 PM CST, Monday through Friday.
- Security: Managed WordPress updates, intelligent IP blocking, limited login attempts, malware scanning and free malware removal.
Flywheel Plan Quick Comparison:
In Their Own Words
Flywheel is a delightful platform that empowers designers, developers and digital agencies to focus on what they do best – build beautiful, functional websites for their clients.
PressLabs is a professional to enterprise-scale WordPress hosting service built for handling websites with large audiences.
Presslabs has two pricing plans that each offer unmetered bandwidth and storage space for a base monthly charge plus a $0.10 per 1000 page view fee.
The 'Enterprise' plan provides a dedicated hosting infrastructure where the 'Publisher' plan offers shared server infrastructure.
PressLabs claims to be hack-free since their first customer in 2009 so security is a badge of pride for the company. PressLabs uses a multi-layer backup system to restore site code, static files and databases immediately in case of a downtime event.
Critical Feature Checklist:
- Load Times: PressLabs boasts a scalable architecture that has been tested to support "150,000 simultaneous visitors on a single site". They have 18 data centers across 4 continents claiming "up to 100ms average response times".
- Backup Schedule: Daily backups that are stored through Amazon S3.
- CMS: 100% WordPress.
- Control Panel Management: The PressLabs Dashboard allows users to configure access to site files, update site settings, change or add DNS records, check site stats, manage caching as well as view and configure logs.
- Support: Email with a claimed response time of less than 30 minutes between 8 AM to 3 PM EST, Monday through Friday.
- Security: "No hacks since our first customer in 2009". PressLabs uses Perfect Forward Security by default, LetsEncrypt certificates, and doesn't allow any arbitrary PHP code execution.
PressLabs Plan Quick Comparison:
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In Their Own Words
We offer real-time human support with our engineering team. The founders and CEO also do support.
We have had 0 hacks since starting out in 2009.
We serve sites from 6 locations, simultaneously: Singapore for Asia, Melbourne for Australia, Frankfurt and London for Europe, Manassas for US East Coast, San Francisco for US West Coast. The geo serving mechanism is built on top of Amazon's highly available DNS service Route 53, and the server locations are close to Amazon's regional data centers.
KahunaHost is low cost managed hosting service targeting WordPress beginners.
As you might've guessed from the name, KahunaHost is based out of Hawaii and is a sister company to OrganicThemes – a WordPress theme membership site.
Along with their managed hosting plans, KahunaHost offers a basic "Theme Setup" service that includes installing WordPress, setting up an Organic Theme as well as the "essential plugins".
KahunaHost has partnered with World Wide Web Hosting to provide its hosting services.
Critical Feature Checklist:
- Load Times: "High-speed bandwidth".
- Backup Schedule: Daily backups.
- CMS: 100% WordPress, however World Wide Web Hosting appears to manage KahunaHost's hosting services.
- Control Panel Management: The KahunaHost Admin Panel allows users to manage their sites, domains, billing and open support tickets.
- Support: 24/7 customer support tickets staffed by knowledgable experts.
- Security: "Fully managed WordPress Hosting" and "Fully managed Server Security".
Kahuna Host Plan Quick Comparison:
Crickets...
Kahuna Host never replied to my request for more information about their managed WordPress hosting services.
WPCloud.ca is a Canadian WordPress hosting service specialized to serve the Canadian market.
Take note that even their pricing shows Canadian dollars in the quick comparison table below!
The WPCloud.ca servers are located across Canada in Halifax, Montreal, Toronto and Vancouver to reduce Canadian load times.
If data localization and residency issues are important to you, WPCloud's bandwidth is 100% Canadian owned & operated. This ensures that your data is being stored in compliance with Canadian privacy regulations and corporate governance.
Critical Feature Checklist:
- Load Times: WPCloud's SSD servers provide Varnish caching, 15 second failover protection, A CDN of 25 Data Centers in 5 Continents and 21 Countries, and image optimization and compression powered by Kraken.
- Backup Schedule: Automatic backups run daily, stored both on & offline.
- CMS: 100% WordPress.
- Control Panel Management: A customized WPCloud cPanel.
- Support: Email and chat support with WordPress Developers, Server Administrators & Security Consultants.
- Security: Real time scanning, monitoring & security updates. The WPCloud security team fixes hacks immediately at no extra cost.
WPCloud.ca Plan Quick Comparison:
Crickets...
WPCloud.ca never replied to my request for more information about their managed WordPress hosting services.
mWPCloud is a small scale WordPress hosting service targeting bloggers and small online businesses.
Note that mWPCloud is now powered by CooliceHost's NGINX + Varnish SSD servers and support team.
Critical Feature Checklist:
- Load Times: mWPcloud uses industry standard technologies such as CloudLinux Virtualization, Apache and MySQL optimized clusters. They also claim to use an "Advanced Caching & Security Framework".
- Backup Schedule: Nightly backups are kept for up to seven days.
- CMS: mWPcloud is 100% WordPress, but CooliceHost is not.
- Control Panel Management: cPanel.
- Support: Outsourced to CooliceHost with a 24/7 helpdesk for all plans. Phone support is provided for the 'Business' and 'Advanced' plans.
- Security: Automatic updates and 24/7 server monitoring. mWPcloud is compatible and easy to integrate with CloudFlare protection. "Special software" blocks and eliminates attempts to hack mWPcloud hosted sites.
MWP Cloud Plan Quick Comparison:
In Their Own Words
Take a deeper look at our VPS hybrid plans. They are really good for any kind of WordPress site thanks to their specific features. Plus you will have DDoS protection with no extra charge.
We are specialized in providing fast ultimate solutions not only for most popular CMSs, but also for all projects based on PHP. This makes us a part of the big WordPress game.
Lightning Base is a WordPress only hosting service that offers basic management for clients.
Lightning Base's plans are segregated primarily by bandwidth, local storage and page view metering.
Lightning Base servers use SSD storage and modern Xeon processors.
Critical Feature Checklist:
- Load Times: SSD Raid-10 storage, Varnish and Opcode caching, CDNs configured for every site and located in a Chicago, USA data center.
- Backup Schedule: Full backups taken weekly and database backups taken daily. All backups are stored off-site for disaster recovery.
- CMS: 100% WordPress.
- Control Panel Management: cPanel.
- Support: Email and ticket support with experienced WordPress users.
- Security: Lightning Base uses "comprehensive" firewalls to prevent hacking. Security scans are performed regularly to prevent and find intrusions. Users are strongly encouraged to setup Cloudflare for accelerating DNS resolution and providing another layer of security.
Lightning Base Plan Quick Comparison:
In Their Own Words
Lightning Base is known for being very good in terms of price/performance (3rd party tests have often shown our services to match some of the very fastest providers at a much lower price).
We are much smaller than a lot of the big hosts, meaning you receive more personalized support. Tickets won't be handed back and forth between a dozen different support people, and our support is both experienced and friendly.
Next Up, Part 3
Don't worry, I'm not done with this WordPress hosting review yet. There's still several hosts listed above (and a few not yet mentioned) that I'm planning to migrate my test site to so I can share the overall experience and performance results with you.
It takes time and effort to do obsessively objective testing right so stay tuned for more to come!
We'd Like Your Input
As always, we'd like to know what you're excited to learn about when it comes to WordPress hosting.
Do you have any experience with these companies that you'd like to share?
Did I miss a WordPress hosting service you think should be included in the mega-list above?
Please contribute your thoughts in the comments section below to help us assemble a no-holds-barred WordPress Hosting review tailored to your online business needs!