Why You (Probably) Shouldn’t Get Kajabi

Now that we’ve gotten the inside scoop on Kajabi, it’s time for my “final” verdict. It isn’t really final, as the product will keep evolving and there are some open questions I have yet to find any answers to.

As you can tell by the title, I’m not exactly recommending Kajabi. However, I want to make it clear that I don’t mean to bash the product unreasonably and i do think that it has some absolutely phenomenal features. But I’m guessing there are already enough “reviews” out there, that will tell you all about how great Kajabi is…

Read on to see what the two biggest problems with Kajabi are…

Who is it Good for?

As I say in the video, I do believe that Kajabi is useful and a good choice for some purposes.

If you:

  • Plan to create only a limited amount of products
  • Plan to create membership products with recurring billing
  • Charge relatively high prices for these memberships and products
  • and don't have a strong opinion about how sales-funnels and product delivery should be set up, what it should look like etc.

...then Kajabi could be the perfect choice for you. In the scenario above, none of the weaknesses of Kajabi will really impact your business and you'll just be happy to be able to create nice looking pages and memberships with relative ease.

For other business models, it's probably not the right choice.

Mini Warning

I guess this goes without saying, but let me just mention that Kajabi will not solve any problems for you if you do not yet have a running business of some kind.

Before you make an investment, you should have at least one existing product of your own already out there, plus a clear idea of what products and memberships you'll be creating and delivering through this new platform.

Personally, I will not go with Kajabi and you'll see a rundown of many different alternatives to it as well as my personal setup in a post in the near future.

[info]Looking for alternatives to Kajabi? Check out this post with a comparison of many Kajabi alternatives![/info]


About the Author Shane Melaugh

I'm the founder of ActiveGrowth and Thrive Themes and over the last years, I've created and marketed a dozen different software, information and SaaS products. Apart from running my business, I spend most of my time reading, learning, developing skills and helping other people develop theirs. On ActiveGrowth, I want to help you become a better entrepreneur and product creator. Read more about my story here.

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  • Steve says:

    Send me your contact info. I want to talk to you about Kajabi and other sites. I like what you have to say.

    Steve Solis

  • Dave says:

    Hi Shane,

    Thanks for your honest and straightforward (non-affiliate) review. It’s refreshing to find someone that doesn’t do everything for money, no matter how powerful certain Internet Marketers are.

    Keep up the good work. As I say, you’re a rare find.

    Dave, from the United Kingdom.

    • Shane says:

      Thanks, Dave.

      It actually is an affiliate review. At least, the links to Kajabi are affiliate links. If someone decides to buy, they might as well do so through my links. But the purpose of my articles and videos is never to make money. Luckily, I have enough other income streams so that I don’t have to resort to lying about products to make money…

  • Dave says:

    Thanks Shane,

    Well if anyone deserved the Kajabi affiliate commission it would be you!

    Take care…


    • Shane says:

      Just had to go check the stats, when I saw this comments.
      Unfortunately, the ~500 clicks I sent have not converted at all, as of yet. Then again, I’m not exactly promoting Kajabi…

      It’s also a “last cookie wins” setup, so I bet the prolific Gurus who relentlessy blasted their all the way up to launch day have gotten most of my cookies overwritten by now… Life’s tough as an honest affiliate. :P

  • James says:

    Although I don’t disagree with anything you said here per see but I think your point about the price is not really a big issue – the second point you raised about the content is the real issue with Kajabi.

    You must have missed the video shot in the promotion video that shows the button that you can use to cancel the membership to Kajabi – they showed it to demonstrate how easy it is to cancel.

    It very clearly says alongside the button that by canceling payment all content will be immediately and permanently deleted – that is the entire business model – lock in.

    The fact that ALL the marketing content is aimed at newbies scaring them with the “challenges of technology” CSS and CRON and ….. and yet most the benefits of the good features it promises are going to had by those with established businesses says volumes about this product.

    I accept that intergrating the worlds best practice solutions together can be challenging at times but to think that someone like Andy Jenkins can come along and build a world class competitive solution to all of this in a one stop shop is just totally naive.

    Anyone that buys Kajabi will be locked in on a mediocre solution and will not be able to walk away.

  • Thom says:


    Are there any users out there who have moved to kajabi form membergate. looking for the best way to transfer our data but not gettign the best support form Kajabi HQ at the momnent.

    Big issue is making sure we have the right shopping cart as we currentley use Sage Pay

    Any Ideas?

  • adam says:

    I’d hold fire Thom,
    I’m a kajabi user and it’s still in Beta. It’s not ready for you to run you business on quite yet.
    I will post back here when I believe it is been corrected enough.
    Support turn around if you are outside of the US is shockingly slow and not sure how much access they have to the developers as any ‘real’ code problems take forever to get fixed no matter how simple.

    • Shane says:

      Thanks for your input. I keep hearing of these issues with Kajabi. Glad I didn’t promote it…

  • Thank you for this review. I wasn’t sure what I should use for my product and it seems that this definitely is NOT it. Thank you for this honest assessment.

    • Shane says:

      Hello Dee,

      Please note that this video was made around the original launch of Kajabi, which is quite a long time ago. There’s a more current review of the platform in this post.
      Kajabi has improved, although it’s still not my top recommendation.

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